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FAQs

Q. Shipping Methods & Charges
A. In-stock orders usually ship from the same day to up to 2 business days if the order was placed before noon PST. We ship via UPS or USPS if there is a specific address for either of the shipping methods please make sure to put that address on the shipping information.
Q. Check Order Status
 A. We update orders at the end of the day Monday - Friday. Once your order has been updated it will either give you the tracking number or will continue to say order Received. You may also email our customer service department to find out further information on your order.
Customer Services
For customer service, please refer to the link below.
https://kovalinc.com/pages/contact-us
Terms & Conditions 
For terms and conditions, please refer to the link below.
https://kovalinc.com/pages/terms-and-conditions
Privacy Policy
For our privacy policy, please refer to the link below.
https://kovalinc.com/pages/privacy-and-policy
Payment
You can pay with your debit card, credit card, Amazon Payments or your PayPal account. Below are the cards accepted by Koval Inc.
 •Visa
•MasterCard
•American Express
•Discover
•PayPal
•Amazon Payments
 

Don't Take Our Word For it! Here's What Our Customers Think:

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Koval Inc. 10x20 FT Pop Up Canopy Tent with 4 Walls - Red
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Koval Inc. 10x20 FT Pop Up Canopy Tent with 4 Walls - White
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