Merchandise is normally shipped out of our warehouse within 24-48 hours of your order (excluding holidays and weekends). If an item is on back order or the order was placed over a weekend or holiday, shipment will be delayed.
Approximate ship date on back orders will be 2-4 weeks based on manufacturer availability.
We ship nationwide across the contiguous (lower 48) states, excluding Alaska, Hawaii, Puerto Rico and other USA territories.
If you are not satisfied with your purchase for any reason, we request that you return items purchased from the Koval Inc. website within 30 days from date of delivery for an exchange of the item.